A. CONTACT

Contact details

Immunostep S.L
Avd. Universidad de Coimbra s/n
Centro de Investigación del Cáncer
37008 Salamanca
Spain

Telephone: (+34) 923 294 827
Fax: +(+34) 923 294 827
e-mail: info(A)immunostep.com

IMMUNOSTEP has different departments where you can contact us, consult us, and discuss your doubts, complaints or suggestions. For us, continuing improvement is paramount and for this we need your collaboration:

Technical assessment:

IMMUNOSTEP has highly qualified staff able to solve any of your problems, both technical and regarding all necessary information about the product served. Thus, you can request a process report in which information is supplied about all the precautions implemented and the quality controls to which our product are subjected.
tech(A)immunostep.com

Customer Attention:

Our Customer Attention Service guarantees to solve any problem associated with our products. Indeed, we feel that our commitment to our clients takes us further: IMMUNOSTEP will undertake to retrieve any product in excess that has lost its properties, even though its shelf-life has expired, as long as no more than one year has passed since the product's expiry date.
info(A)immunostep.com

Orders:

Our Product Order Department will personally attend to potential customers as soon as possible after the order has been placed. Upon making orders, clients will be given confirmation that the order has been received, and a delivery date will be arranged. Clients can place orders in several ways:
order(A)immunostep.com
FAX: It is also possible to place orders via FAX: (+34) 923 294 827